Your privacy is important to us at ki88. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and what rights you have as a player based in the Philippines. Please take a moment to read through this page so you know exactly how your data is managed on our platform.
Last updated: 2025
When you register and use ki88, we collect certain personal information that is necessary to operate our platform safely and fairly for all players in the Philippines. This includes basic account details such as your full name, date of birth, email address, and mobile number, which are required during the registration process. We also collect payment-related information — such as your e-wallet account details or bank information — to process deposits and withdrawals in Philippine pesos (PHP). During identity verification, we may ask for a government-issued ID to confirm that you meet the minimum age requirement of 21 years old. All of this information is collected with your knowledge and consent, and is used only for the purposes described in this Privacy Policy.
We collect your full name, date of birth, username, email address, and mobile number when you create your ki88 account. Government-issued ID details may be requested during identity verification to comply with regulatory requirements. This information helps us confirm your identity, prevent fraud, and ensure that only eligible players aged 21 and above access the platform. We store this data securely and do not share it with third parties except where required by law or necessary for platform operations. You are responsible for keeping your account credentials private and not sharing them with anyone else.
To process your deposits and withdrawals in Philippine pesos, ki88 collects payment method details such as your e-wallet account number or bank account information. We do not store full card numbers or sensitive payment credentials directly on our servers — these are handled through our trusted payment partners using industry-standard encryption. Transaction records, including amounts, dates, and payment methods, are retained for financial compliance and dispute resolution purposes. If you change your payment method, previous records are still kept for audit trail purposes as required by relevant regulations. All payment data is treated with the highest level of confidentiality.
When you access ki88 through a mobile device or web browser, we automatically collect certain technical information such as your device type, operating system, browser version, IP address, and session activity. This data is used to optimise platform performance, detect unusual login activity, and ensure the security of your account. Usage data such as the games you play, betting history, and session duration may also be collected to improve the overall experience and provide responsible gaming support. We do not link this technical data to third-party advertising profiles or sell it to external marketers. All usage logs are retained only for as long as necessary and are protected under strict access controls.
If you contact our support team via chat, email, or any other channel available on the platform, the content of those communications may be recorded and retained. This helps us track your enquiry, provide consistent assistance, and improve the quality of our customer service over time. Any feedback, complaints, or reports you submit through the platform are also stored as part of your account record. We may use aggregated and anonymised feedback to improve platform features and resolve systemic issues. We will not use your support communications for marketing purposes without your explicit consent.
ki88 uses the personal information we collect solely to deliver, maintain, and improve our services for players in the Philippines. We do not sell your data to third parties, and we do not use it for purposes beyond those outlined in this Privacy Policy. Your information enables us to verify your identity, process your transactions, maintain the integrity of the platform, and provide you with responsive customer support. Where required by Philippine law or applicable gaming regulations, we may disclose certain information to regulatory authorities. Below is a clear breakdown of how your data is put to use across the platform.
ki88 may occasionally send you platform-related notifications such as account updates, security alerts, and information about new features available on our mobile app. We will only send promotional communications — such as information about upcoming events or new game categories — if you have given your consent during registration or through your account settings. You may update your communication preferences at any time through your account profile. Even if you opt out of promotional messages, you will still receive essential account and security notifications. We do not share your contact details with third-party advertisers for their own marketing purposes.
As a player on the ki88 platform, you have meaningful rights over your personal data that we are committed to upholding at all times. The Philippines' Data Privacy Act of 2012 grants individuals a set of rights regarding how their personal information is collected, processed, and retained by organisations like ours. We take these obligations seriously and have put processes in place to help you exercise your rights easily. If you have any concerns about how your data is being handled, we encourage you to reach out to our support team using the contact details provided in the footer of this page.
You have the right to request a copy of the personal information ki88 holds about you at any time. Upon receiving your request, we will provide you with a clear summary of your data in a readable format within a reasonable timeframe. This includes your account details, transaction history, and any identity verification records associated with your profile. Access requests can be submitted through our support team using the contact information found at the bottom of this page. We may ask you to verify your identity before releasing any information to protect your account from unauthorised access.
If you believe that any personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that it be corrected. You can update many of your account details directly through your profile settings on the ki88 platform. For changes that require additional verification — such as updating your name or date of birth — please contact our support team and provide the relevant supporting documentation. We will process all correction requests promptly and confirm once the update has been made. Keeping your details accurate helps us provide you with a smooth and uninterrupted gaming experience.
You may request the deletion of your personal data from our systems by contacting our support team and asking to close your account. Once a deletion request is received, we will remove or anonymise your personal information, subject to any legal or regulatory obligations that require us to retain certain records. For example, financial transaction logs may need to be kept for a minimum period in compliance with anti-money laundering regulations applicable in the Philippines. We will inform you of any data that we are legally required to retain and explain the reasons clearly. Once all retention obligations have been met, your data will be permanently deleted from our systems.
Where ki88 processes your personal data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the legality of any processing already carried out. You may also object to the processing of your data in certain circumstances, particularly where that processing is not strictly necessary for the operation of your account. To exercise this right, simply update your preferences in your account settings or contact our support team directly. We will action your request within a reasonable timeframe and confirm the outcome. Please note that withdrawing consent for certain types of processing may affect your ability to access some features of the platform.
ki88 uses industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and access to your personal information is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and update our systems to address emerging threats and vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with our obligations under the Data Privacy Act of 2012. We also encourage you to use a strong, unique password for your ki88 account and to enable any additional security features available in your account settings.
Our platform does not retain data for longer than is necessary for the purposes for which it was collected, or as required by applicable law. Anonymous or aggregated data — which cannot identify you personally — may be kept for longer periods for analytical and reporting purposes. If you have questions about our data retention practices or security measures, please reach out to our support team via the contact details in the footer of this page, or visit our FAQ page for more information.
Now that you know how ki88 protects your privacy, join thousands of Filipino players already enjoying sports betting, jackpot games, and casino-style entertainment on our mobile platform.
Have questions? Check our FAQ or review our Responsible Gaming guidelines.